Information You Choose To Send
The enquiry form collects your name, email address, optional phone number, service selection and message. It also includes this website’s domain so the request can be associated with the correct website.
Please provide only information needed to discuss the work. Avoid including sensitive personal information, access codes or confidential building security documents in the initial message.
How Your Enquiry Is Used
Your details are used to understand the service request and respond to it. The form asks you to agree before the enquiry and contact details are passed to a suitable local firm, which can discuss the work with you.
You can choose not to submit the form. Submitting an enquiry does not commit you to buying a service, accepting a quotation or booking a visit.
Sharing With A Suitable Local Firm
Where you give agreement, your name, contact details and enquiry information may be shared with a local firm suited to the service and location. That firm may use the information to respond, clarify the requirements and prepare a quotation.
Before agreeing to work, you can ask the responding firm about its own privacy practices and the way it handles your details. Any service agreement is made directly with that firm.
The Basis For Handling Your Details
The agreement requested on the form covers passing the enquiry to a suitable local firm. Information needed to discuss a requested quotation or service may also be handled to take steps you ask for before a contract.
You may withdraw agreement to future sharing or contact. This does not change the lawfulness of processing before withdrawal, and some records may need to be retained where there is another lawful reason to do so.
Retention And Security
Enquiry details should be kept only for as long as needed to respond, manage the request and meet any applicable record-keeping duties. This website does not publish the contents of your enquiry.
Technical and organisational precautions should protect information in transit and during handling. Do not use the form to send passwords, payment card details or documents that require a separately agreed secure exchange.
Your Privacy Choices
You can ask about access to your details, correction of inaccurate information, deletion, restriction or objection, and other rights that apply to the circumstances. Use the enquiry form with “Privacy request” at the start of the message, or reply to the firm that has contacted you.
Explain the request without including unnecessary personal information. You can also raise concerns with the Information Commissioner’s Office.
Cookies, Fonts And Technical Requests
This static website does not add advertising cookies, analytics scripts or browser storage for marketing. Fonts are requested from Google Fonts, so loading a page can send standard connection information such as an IP address to that provider.
The hosting and enquiry services may process technical information needed to deliver pages, protect the service and handle requests. The website includes a hidden form field to help identify automated submissions.
Links And Policy Updates
Links to guidance on other websites take you to services with their own privacy policies. Review those policies before providing information elsewhere.
This policy should be reviewed when the enquiry process or technology changes. For a question about the current process, use the enquiry form and clearly identify it as a privacy request.